RIGHT OF WITHDRAWAL
Here's the English translation of the cancellation policy:
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without providing any reasons.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, takes possession of the goods.
To exercise your right of withdrawal, you must inform us (QUATTUOR LLC, 1621 Central Ave #8001, Cheyenne, WY, United States, Email: team@redox-now.com, Mobile: +49 172 4330422) by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we receive the notification of your withdrawal.
We will use the same payment method for the refund that you used for the original transaction, unless you have expressly agreed otherwise. In no case will you be charged fees for the refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us without undue delay and in any case no later than 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.
You will bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling the goods in a way that is not necessary for inspecting their condition, characteristics, and functioning.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
To:
QUATTUOR LLC
1621 Central Ave
#82001 Cheyenne, WY
United States
Email: team@redox-now.com
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ():
Ordered on ()/received on ():
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only if notified on paper):
Date:
(*) Delete as appropriate.
Let me know if you need any further adjustments!